PANEL Commerce 2030: Strengthening efforts by creating the right partnerships (9th July 2020, 11:40 am Dubai)
KEYNOTE PANEL: Vision 2030: Paving the way for e-commerce in Saudi Arabia (9th July 2020, 10am Dubai)
“Only 5% of SMEs in Saudi Arabia are taking advantage of the opportunity to do ecommerce.” While there are huge changes taking place in regards to payments in the Kingdom, there are still some barriers which are being addressed. Initiatives Ecommerce Boot Camps are increasing the talent required for online shopping in KSA.
PANEL: Transforming your CX Strategy with a great omni-channel strategy as we enter the ‘new normal’
Moderated by Christina Ioannidis, discussing the wider definition of Customer Experience and how technology it changing the customer journey. Where will the balance end up between AI and the human touch?
PANEL Providing retailtainment that drives traffic and sales and creating personalised retail shopping experience
How to put entertainment at the center of a mall rather than at the ends! The Middle East, and specifically Dubai has been the benchmark for malls as destinations. How do malls stay relevant in a time of crisis when people are finding new ways to shop and engage? Moderated by Christina Ioannidis.
Moving away from traditional shopping parameters and offering an immersive experience.