Description
Key Take Outs
- Focus on Patient Centricity as a long term competitive differentiator
- Insight into the opportunities presented by CoVid 19 on Patient centricity
- Learn from best practice across sectors on how to set and implement a Patient Centric culture
- Hands on experience of creating Patient Experience Strategy
- Deep understanding of the fundamentals of implementing Patient centred transformations
- Learn to break through traditional silos for the benefit of the bottom line
Who Should Attend
- Patient Experience, Quality Assurance managers Physicians Nursing and Marketing staff looking to cover all angles in their Patient Experience strategy
- Directors looking to set the strategy of this new function Strategy/Marketing Directors embarking on the Patient Centricity processes
