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Author: David Fuller


Customer Experience is a River

Think of Customer Experience (CX) as a river. A great river like the Nile or the Amazon. Where does it begin? Chances are that there are many tributaries. Over time, the  course may change. Large bends become billabongs or oxbow lakes. Sometimes, the river may run dry and water never make it to the sea or the Read more…


April 14, 2020 – 13:30 UAE Design Thinking is used extensively to create software and products, but it can be used for all kinds of applications. In a rapidly changing world, where customer behaviour is being forced to change, Design thinking can be used to create strategies to deal with disruption. Part of our Head Start Series Read more…


April 13th – 1:30pm UAE – Zoom Meeting Disruption is here to stay. Next up in our ‘Head Start‘ series of free online training – we look at how your company can identify the changes that are happening in an industry or market, and build strategies to adapt using digital technology. Learn more… This course is free Read more…


Virtual Ecommerce Boot Camp REtreat

Last summer, while the Aquitude team were in a different kind of isolation, participating in a strategy retreat on the island of Aegina in Greece, we came up with a concept. What if, we found somewhere secluded, away from the hustle of the office, with an infinity pool and places to work, places to chill-out, places to Read more…


Free 40 Minute Online Training Course Register to Attend A time of chaos, but also an unprecedented opportunity for businesses to redraw their commercial blueprints and optimise their operations across channels. Companies such as JD.com, Alibaba are all disrupting ‘overnight’ to sustain their business whilst offering customers a cutting-edge customer experiences (CX). This highly intensive course is Read more…


Aquitude Disruption Training

The Aquitude training team have updated some of our most popular courses in light of the rapidly changing business conditions brought about by the spread of COVID-19. Whether it is managing virtual, remote teams or responding to disruption through digital transformation, we think that some companies need some quick solutions to help adapt to survive, so we Read more…

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