The current CoVid19 pandemic is straining the most successful of hospital and healthcare providers. It would, presumably, be the time to throw the patient experience rule-book out the window. In this video, our Chief Engagement Officer and master-trainer Christina Ioannidis outlines the critical must-do strategies to strengthen Patient Experience today, and for the future of, any healthcare Read more…
Head Start – Free Online Training Courses Our Head Start Series of free online training are designed to help companies adapt to rapidly changing circumstances and disruption caused by ‘black swan’ events like COVID-19.