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Tag: customer experience


Free 40 Minute Online Training Course Register to Attend A time of chaos, but also an unprecedented opportunity for businesses to redraw their commercial blueprints and optimise their operations across channels. Companies such as JD.com, Alibaba are all disrupting ‘overnight’ to sustain their business whilst offering customers a cutting-edge customer experiences (CX). This highly intensive course is Read more…


Weekly Wrap Up

Wednesday Wrap Up of the Week that Was. What in the worlds of Ecommerce, Marketing and Training have we been looking at in the last 7 days? (and highlights from a few days before…) Don’t Forget your Anoraks, of Buyer Persona’s and Attention to Detail Whatever you are doing, whether you are creating a product or creating Read more…


guest experience training

Netflix has a couple of series for AirBnB property owners and what an Australian series calls Instant Hotels. A combination of education and entertainment, there are some fundamental lessons for all Marketers. In each episode of Stay Here, AirBnB property owners get expert advice on guest experience and marketing from a pair of experts. Its a formula, but Read more…

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